Elm Lodge Surgery

You can get a free NHS hearing aid from Hearbase at Elm Lodge Surgery, Herne Hill

Herne Hill

Hearbase is working in partnership with the NHS to provide you with a free hearing aid and follow-up aftercare. You need to be referred by your GP who will give you a letter containing the information you will need to give us when you ring to arrange your appointment.

These are the steps:

  1. Ask your GP to refer you to Hearbase at Elm Lodge Surgery, Herne Hill to be assessed for your NHS hearing aid.
  2. If your GP sends your referral to us by email we will contact you, normally by telephone, within 48 hours to arrange an appointment for you. If you are referred by Choose and Book your GP will give you a letter and you will need to telephone us to arrange the appointment.
  3. We will normally arrange an assessment appointment within a few weeks when you will have a hearing test and your hearing aid options will be discussed.
  4. You will normally be given an appointment to be fitted with your hearing aid within two to three weeks. At this appointment you will be given all the information you need to get you started with the hearing aid, including how to get used to it, how to operate it and how to look after it.
  5. We will arrange to contact you to check that everything is going well with your hearing aid and to make follow-up appointments.

You can contact us at any time if you need further advice or support.

Patient information for NHS hearing aids Herne Hill

This is an appointment-only service and if you need to see us you should first telephone 01303 256995 or email us at hearing@nhs.net

The surgery has access for disabled patients. The waiting rooms and consulting rooms have wheelchair access. There is a unisex disabled toilet. There are automatic doors at the entrance to the practice. If you have difficulties getting over the entrance threshold or going up the slope to the reception desk there is a bell and intercom to the left of the surgery door which you can use to speak to a receptionist. Please ask at reception if you wish the hearing loop to be activated.

There are two parking spaces outside the practice which are reserved for patients displaying a disabled sticker (blue badge holder).

We operate a postal battery service and your audiologist will give you information about this at your fitting appointment.

 Our address is Elm Lodge Surgery, 2 Burbage Road, Herne Hill, London SE24 9HJ

For all inquiries telephone 01303 256995 or email hearing@nhs.net

How to find us