The Butchery Surgery

You can get a free NHS hearing aid from Hearbase at The Butchery Surgery, Sandwich

Hearbase the Butchery Surgery
Hearbase is working in partnership with the NHS to provide you with a free hearing aid and follow-up aftercare. You need to be referred by your GP. He will give you a letter containing the information you will need to give us when you ring to arrange your appointment.

These are the steps:

  1. Ask your GP to refer you to Hearbase at The Butchery Surgery, Sandwich to be assessed for your NHS hearing aid.
  2. If your GP sends your referral to us by email we will contact you, normally by telephone, within 48 hours to arrange an appointment for you. If you are referred by Choose and Book your GP will give you a letter and you will need to telephone us to arrange the appointment.
  3. We will normally arrange an assessment appointment within a few weeks when you will have a hearing test and your hearing aid options will be discussed.
  4. You will normally be given an appointment to be fitted with your hearing aid within two to three weeks. At this appointment you will be given all the information you need to get you started with the hearing aid. This includes how to get used to it, how to operate it and how to look after it.
  5. We will arrange to contact you to check that everything is going well with your hearing aid and to make follow-up appointments.

You can contact us at any time if you need further advice or support.

Patient information for NHS hearing aids Sandwich

This is an appointment-only service. If you need to see us you should first telephone 01303 256995 or email us at

There should be wheelchair access into the building. This may include a permanent or removable ramp and/or push button entry. The clinic room has wheelchair access and there is an accessible toilet. No patient parking but pay and display car parks nearby.

Batteries for your hearing aid can be obtained from Hi Kent during normal business hours Monday to Friday. However, opening hours may vary so you are advised to telephone first. The phone number is 01227 760046.

For batteries, re-tubing and minor servicing you can also go along to one of our drop-in centres run in conjunction with Hi Kent. You can find a list of the clinics in south east Kent here. We also operate a postal battery service and your audiologist will give you information about this at your fitting appointment.

For a list of Hi Kent battery clinics in north Kent and South East London click here.

Our address is The Butchery Surgery, 7 The Butchery, Sandwich. CT13 9DL

For all inquiries telephone 01303 256995 or email

How to find us