Your NHS hearing aid is provided free on loan. It is yours for as long as you need it, but it remains the property of the NHS.
All the batteries for your hearing aid will be supplied to you free. Your hearing aid audiologist will explain how to get new batteries when you need them.
You will also be given an instruction booklet with our stamp on it for your hearing aid which the audiology service staff, Hi Kent or Age Concern will need to see when you are given batteries and so forth. You should always bring the book with you when you come to the service for anything to do with your hearing aid.
Please look after your hearing aid. Your audiology service will repair or replace it free if it goes wrong. However, there may be a charge if it is damaged or lost through misuse or neglect. Your audiology service will tell you about their arrangements for repairs.